Involve · Peer evaluation & inspection

How young people friendly are our health services? Nottinghamshire Mystery Shopper Report

Nottinghamshire County Council · 2015 · Case study

Report to Nottinghamshire's Children's Trust Board on a 2014 exercise in which 20 young people aged 14 to 19, trained on a weekend residential, mystery-shopped GP practices, pharmacies, C-Card sites and sexual-health services against You're Welcome criteria. Sets out their findings and recommendations for commissioners and providers.

Section

Peer evaluation & inspection

Format

PDF

Access

Open access

Link

nottinghamshire.gov.uk